Representative Troy Nehls (R-TX) is calling for transparency from the United States Postal Service (USPS) after Lone Star State residents experienced delayed and misplaced packages.
The USPS sorting facility in “disarray” is the Missouri City location. Complaints have arisen since November of 2023.
Rep. Nehls sent a letter to the USPS Postmaster General, Louis DeJoy to demand answers regarding the situation.
“It has come to my attention that several of my constituents have experienced issues with the United States Postal Service (USPS) sorting facility in Missouri City, Texas, since November 2023, including delayed and misplaced packages,” wrote Rep. Nehls.
“In the last few weeks alone, we have received over 50 complaints asking for assistance with the Missouri City USPS sorting facility. Unfortunately, my constituents have informed me that not only is the Missouri City USPS in disarray, but when my constituents attempt to reach out independently, they are met with a difficult-to-navigate online system, indifferent employees, and an automated telephone with no egress, which has left them frustrated without answers or their mail.”
Nehls concluded by offering a concession considering the final quarter of the year is the busiest, but also called the unprecedented delays “completely unacceptable” for the Postal Service.
“The United States Postal Service’s mission is to provide prompt, reliable, and efficient mail services to the American people,” said Congressman Nehls. “However, the folks of TX-22 have experienced issues with the Missouri City USPS sorting facility since November, with no resolve. We cannot have Veterans and elderly constituents waiting months for prescription medications that keep them in good health. These delays are completely unacceptable. I look forward to hearing the Postmaster General’s plan to address this serious situation.”
Earlier this month, Nehls introduced a bipartisan bill known as the Districting Our Our Country’s Transfer of Residency Slots (DOCTORS) Act. The legislation, additionally sponsored by Representative Brad Schneider (D-IL), looks to account for the nationwide shortage of doctors and physicians.
It will do so by reappropriating unused waivers from the Conrad 30 (30 waivers per state) waiver program to states that have met their maximum waiver limit.
Congressman Nehls represents Texas’ 22nd District.
